HealthMint Medical Centre Cranbourne

I have been attending this practice since the early days when it first started, and have had the best experience. My doctor, Dr Terence is awesome. The nurses and support team are amazing and always do their best. Dr Terence is always caring and ahead of me, and I feel he is always on top of things and watching my back. My health situation is complex due to a bad accident and he has supported me through thick and thin! I am uncomfortable with the hot.doc booking process and I am grateful to Steph the practice manager, who has managed to work around my individual needs. I would highly recommend this practice.

I have been a patient at this practice for only 12 months after recently moving into the area. However, after a number of different health issues I have visited the practice a number of times since becoming a patient. I find the waiting room very relaxing and a pleasure to sit whilst waiting for appointments, although the wait time is usually very short as Dr Cho always seems to run on time. Since my very first visit I have felt extremely comfortable in her care. She is very thorough in taking a history and immediately gives confidence in her abilities. She is friendly & personable and has a knack of making me feel like an old friend rather than her patient. I would not hesitate in recommending either her or the practice to anyone who wants a GP who goes above and beyond in their routine care in wonderful surroundings.

I have been going to HealthMint for a little over a year. I was originally seeing Dr. Nicola at her previous clinic and wanted to continue seeing her. She is extremely thorough, friendly and never makes you feel rushed or judged. She takes the time to listen and goes above and beyond to help. I have never been happier with a doctor! The feel of the clinic is much more relaxing than other medical centres and all staff are friendly and helpful.

I don't normally go to a private medical centre as I have a bulk billing GP but I decided to go to Dr Perera for mine and my daughters 6 week postpartum check up. This is because I wanted a thorough check up. I should've stuck to my regular GP and this is why... I asked for prices clearly on the phone prior to my appointment as I didn't want to be shocked once I get there. I was CLEARLY told a fee of $168 for both my daughter and I. I even asked the girl multiple times to make sure this was the one and only fee. After my appointment, I was asked by the receptionist to pay two fees of $168. I told her that I was told about 1 fee not 2. She then proceeded to say she will tell her manager and they will call me later that day if I needed to pay. Nine days later the manager called me to say I have an outstanding fee to pay. I told her about the situation and she said she would speak to the Doctor. Also among all of this I have been receiving messages every single day from PaycePaid threatening me to send debt collectors out. I have called them myself 3 times and even sent an email telling them to stop. 7 weeks later I am writing this negative review as I'm sick and tired of this matter!! It's not my fault if your receptionist isn't trained about the prices at your clinic!! Honour your mistakes!!

My family and I have been coming here for just under 3 years. It’s a beautiful medical centre with very warm staff. We have seen a few difference doctors over the years and they have all been extremely thorough and caring, always on time too! Dr Terence and Dr Rizni have been especially wonderful with my children. Can’t imagine going anywhere else.